Need Help? Contact Us
Crashino customer services are available to help with questions, account-related issues, technical concerns or general feedback. Our team aims to respond promptly and can assist with registration queries, document checks, payments and troubleshooting. You can contact us by email, phone or the in-site chat when available. For account-sensitive requests we may need identity verification to protect your account and to speed up any payments or security actions. For payment queries please have any transaction ID ready.
| Department | Contact |
|---|---|
| Customer support | [email protected] (response within 24 hours) |
| General enquiries | [email protected] (typical reply 48 hours) |
| Affiliate enquiries | [email protected] (partner team) |
| Phone | +44 20 7946 2813 (Mon-Fri 09:00-18:00) |
| Working hours | Mon-Fri 09:00-18:00 |
If you prefer to escalate an issue, ask for a supervisor via support email or phone. We aim to resolve urgent matters as quickly as possible and will keep you informed at every step.
Email Support
For account queries, documents or detailed requests, email is the preferred contact method for Crashino. Please send a clear subject line and include your account ID, up-to-date contact details and any relevant attachments to speed handling. This helps our team review evidence and respond accurately; without complete information there may be delays in resolving account or payment issues.
Contact Form
Name <label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required style="padding:10px;font-size:14px;border:1px solid #ccc;border-radius:4px;width:100%;" placeholder="Enter your email address" /><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" required style="padding:10px;font-size:14px;border:1px solid #ccc;border-radius:4px;width:100%;resize:vertical;" placeholder="How can we help?"></textarea><button type="submit" style="padding:11px 14px;background:#0070c9;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>Response Time
Support enquiries are usually handled promptly; most messages receive a reply within one business day. Complex cases that require account checks or third-party verification can take longer, sometimes several business days, depending on the issue’s complexity. If you need faster help, please include relevant account details and screenshots to speed up our investigation.
Feedback
Help us make Crashino better by sharing your feedback, suggestions or ideas. We review all messages carefully and use them to improve site features, promotions and overall user experience. Send comments via the on-site feedback form or email [email protected], and we’ll consider every suggestion when planning updates. Responses may inform priority fixes and new features.