Privacy Statement
This Privacy Policy explains how we at Crashino collect, use and protect your personal information when you visit our site or create an account. We respect your privacy and are committed to handling data responsibly. The policy below describes the kinds of information we may gather, how we use it, who we share it with and the choices you have about your information.
Types of data we collect
Personal data
When you register or use our services we may collect personal data such as your name, date of birth, email address, postal address, phone number and identity documents where verification is required. We collect this information to operate accounts, confirm eligibility and help keep accounts secure.
Technical data
We collect technical data about your device and connection, including IP address, browser type, operating system, device identifiers, pages visited and activity on the site. This information helps us maintain the service, troubleshoot issues and improve the user experience.
Transactional data
Transactional data includes deposits, withdrawals, payment method details, currency and transaction history. We collect payment information to process deposits and withdrawals and to prevent fraud.
How we use your information
We use personal, technical and transactional data to operate and administer accounts, process payments, verify identity, detect and prevent fraud, comply with legal obligations and provide customer support. We also use aggregated or anonymised data for analysis and service improvement.
Data protection practices
We implement reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. Access to personal data is restricted to staff and service providers who need it to perform their duties. Where third parties process data on our behalf we require appropriate safeguards to protect your information.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions and analyse site usage. Some cookies are essential for core functionality, while others help us understand how our site is used. You can manage cookie settings through your browser or our cookie controls where available.
User rights
You have rights over your personal data, including the right to access, correct or request deletion of your information, subject to legal or operational restrictions. You may also object to or restrict certain processing and request a copy of personal data you have provided in a commonly used format.
Access, correction and deletion
If you want to view, update or remove personal information associated with your account please contact our support team. We will respond to legitimate requests in line with applicable law and our operational processes. In some cases we may retain certain records for legal or regulatory reasons.
Information sharing and third parties
We may share information with service providers such as payment processors, identity verification and fraud prevention services, hosting providers and analytics partners. We may also disclose data where required by law or to protect our rights. We do not sell your personal information to third parties for marketing.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. We will post the revised policy on this page and indicate the date of the last update. Continued use of our services after changes indicates acceptance of the updated policy.
If you have questions or wish to make a request regarding your data, contact us at [email protected].